Fair Use

We provide our facilities with the assumption that your use will be "business as usual," as per our offer schedule. If your use is considered excessive, additional fees may be charged or capacity may be restricted.

We oppose all forms of abuse, discrimination, rights infringement, and any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users ("end-users") to engage with our Products in a similar manner.

Customer Accountability

Customers are responsible for their own actions and those of anyone using our Products with their permission. This responsibility applies to unauthorized users resulting from the customer’s failure to implement reasonable security measures.

Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question. We reserve the right to terminate services or take appropriate action in cases of policy violations.

Prohibited Activity

Our Products must not be used to transmit, distribute, or store material in violation of any applicable law, including but not limited to:

• Copyright infringement, trademark violation, or use of intellectual property without proper authorization.
• Any material that is obscene, defamatory, or constitutes an illegal threat.
• Material violating export control laws.

SPAM and Unauthorized Messaging

Our Products must not be used for sending unsolicited bulk or commercial messages in violation of laws. This includes subscribing email addresses or phone numbers to messaging lists without the owner’s permission, or sending unconfirmed messaging lists.

Unethical and Malicious Activity

Our Products must not be used for advertising or transmitting software designed to violate this policy, or engaging in network attacks (e.g., denial-of-service, mail-bombing, hacking, etc.). Activities such as the introduction of malicious code or harassment are also prohibited.

Unauthorized Use of ROYAL BANC PACIFIC BV Property

We prohibit impersonation, representation of a significant business relationship with ROYAL BANC PACIFIC BV, or fraudulent use of our Products to gain service, custom, or user trust.

About This Policy

This policy provides a non-exclusive list of prohibited activities. We reserve the right to modify this policy at any time by publishing a revised version on our website. The revised version will be effective on the earlier of:

• The date the customer uses our Products after the revised version is published.
• 30 days after the revised version is published.